Restocking fees are waived if the return is a result of our error. In addition, refunds will not be given on any portion of the original shipping cost for elective returns. Items shipped back to us are subject to a restocking fee equal to the price of any return label we generate, or 10%, whichever is greater.

Pickup orders cancelled before they are picked up may be subject to a 10% restocking fee. You can always contact us for any return question at Pickup Orders (once picked up), and orders placed in store, our in-store return policy applies (exchange only within 30 days, collectibles final sale). Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you a return label with UPS, and if the return is from a result of our error, we'll waive the return shipping fee. You’ll also need the receipt or proof of purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

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